Rated 1 out of
5
by
Steph1022 from
What the heck?!
Unable to purchase second seat because they change the model. This is absurd.
Date published: 2023-02-23
Rated 1 out of
5
by
Lin M from
Extremely disappointed!
I like so many others never would have purchased the city select Lux if I knew you were changing the model and I wouldn't be able to add the 2nd seat. This was one of the only reasons I purchased this brand over the Uppa Baby and others. We invested in this stroller. Now I can’t even add a second seat to our growing family? Or find it being sold anywhere. I also can’t believe another type isn’t convertible with it. My sister has the same issue, and I regret recommending this strolller. This is absurd and I'm really disappointed in the brand. I will not be recommending.
Date published: 2023-02-21
Rated 3 out of
5
by
Abbey from
Also fit my original City Select
Went ahead and purchased based on the previous review that these seats fit the old City Select model and it works! The alternative was buying a used seat and attachments which would have cost more than this new one, so I figured it was worth a try. It may not be a perfect arrangement compared to the original model, but it will definitely work for us! I do find it frustrating that City Select made this such an unclear process. I saw so many reviews from people like me who purchased this stroller in 2020 and have LOVED it, but have been disappointed to find that the second seat was seemingly unavailable for expanding families.
Date published: 2023-02-20
Rated 1 out of
5
by
Frustratedmomof3 from
City Select Select Owners Out of Luck
SO upset! We invested almost $1k in the Lux double stroller with all the attachment and extras; I need to buy replacement parts to use for my third, come to find out, it’s out of stock and probably discontinued and the newer models are now incompatible. I checked second hand sites and the adapters I need are $150!!! Normally $30…so insane…such a shame
Date published: 2023-02-19
Rated 1 out of
5
by
mcm1026 from
Loved my LUX - but second seat discontinued?
I bought my City Select in 2020 as an investment for our growing family thinking that as we grew, it could grow with us. Now with our 2022 baby, I can no longer find the second seat attachment? This is extremely disappointing!
Date published: 2023-02-15
Rated 1 out of
5
by
kara98155 from
no compability with my stroller model
i am another extremely disappointed customer who intentionally invested in the city select LUX because of its flexibility to go from a single to double in multiple ways. this feels like a scam to have been sold this expensive stroller and not be able to find the second seat kit anywhere. that was the primary reason we bought this stroller. we are pregnant with our second now and faced with the option of selling our almost brand new stroller for a different model or....i actually don't know what any other options would be.
Date published: 2023-02-13
Rated 1 out of
5
by
BayAreaBaby from
Don’t Buy!!!!!!!!
We purchased a City Select 2yrs ago with the hopes of expanding on it only to find out the discontinued this stroller. we reached out to Baby Jogger and never heard back. Horrible product, horrible customer service. DON’T BUY!!!!!
Date published: 2023-01-28
Rated 1 out of
5
by
mng96 from
So disappointed!!
Apparently I’m not the only one extremely disappointed in this company. We got our city select lux over a year ago and now thinking of expanding our family so we started looking for a second seat and they apparently don’t sell it? We did so much research on this stroller and spent so much money on it. I wish we would’ve just gone with the uppa baby vista. How can you not sell the accessories for previous models? I totally get making upgrades with new features but there should be a way that we can still use our lux with the newer version of the second seat OR they need to make the older version accessories. Will never be recommending this brand. Incredibly disappointed.
Date published: 2023-01-27
Rated 1 out of
5
by
Irritated from
Does not fit the older model!
I bought the baby jogger late 2019 for my first child, figuring if I had a second child I could buy an extra seat as needed. Well, my second child is now too big for the baby seat so I came on to buy the second child seat and just realized they changed the entire formulation of the attachments so you can not fit the new seats on the past generation of strollers! If I had known they were going to do this I would have bought from another brand. I know for example other brands make sure older models work with newer attachments. Do not buy this brand. Because if you do they will probably switch everything up in a year and you’ll have to buy all new products. Now I have no idea what we will do. I’m not spending hundreds of dollars on a brand new stroller! Frustrating!
Date published: 2023-01-08
Rated 1 out of
5
by
Shelby C from
Not compatible with city select Lux
We just bought our city select Lux stroller back in 2021. Now we have a second child and can’t add the second seat because they do not have anything compatible to the stroller. The company should at least make the new products compatible to the existing products for people who may need parts/accessories.
Date published: 2023-01-08
Rated 1 out of
5
by
Drew baby from
Quality and design
Terrible design, the infant car seat design for twins could crush one of the babies legs or feet. The car seats get stuck when trying to pull them out half the time.
Date published: 2022-12-26
Rated 1 out of
5
by
MaggieH from
Disappointed
Great stroller which we've used for two years but now, I'm learning this model is discontinued and there's not an option to purchase a second seat. This is incredibly disappointing as we've only had this expensive stroller for two years. Cannot recommend this model or company for this reason.
Date published: 2022-12-23
Rated 1 out of
5
by
ABC123 from
NOT COMPATIABLE WITH CITY SELECT
Bought the City Select in Nov 2020 for my first child in hopes we would be able to expand our family. I would have never thought to buy the second seat at the arrival of my first child because - pregnancy isn't always guaranteed. Great news, we are expecting again after many months of waiting! Incredibly disappointed this seat is not compatible with my $400+ stroller. Sunset operations go beyond internal processes - why weren't folks notified? Baby Jogger could have reviewed the safety registration card roster and sent a form of notification.
Date published: 2022-12-20
Rated 4 out of
5
by
TallRoses from
It IS compatible with the City Select 1.0 frame!
We bought our City Select stroller in 2020/2021. I read reviews that the second seat for the City Select 2.0 didn't fit with the old frame, but thankfully it does. You have to figure out the seating/hood arrangements a little, as some combinations seemed cramped in terms of leg room, but it does fit! We were even able to fit the seat on with our Cybex Aton 2 car seat. The second seat kit comes with the extenders, so you don't have to buy it separately. They click in just above the front wheels. My only criticism (and it's a minor one compared to paying 100s of dollars for a new double stroller) is that our original stroller is black and the new seat is gray.
Date published: 2022-12-15
Rated 1 out of
5
by
AndiLundy from
Unhappy
I purchased the city select thinking it would be able to grow with my family. My youngest is getting ready to be out of the infant seat and in to a convertible car seat. I am very disappointed that I can no longer find the second seat that will work with my stroller. I invested in a city select thinking I would be able to use it as our family grew.
Date published: 2022-12-09
Rated 1 out of
5
by
adaniels6 from
Not Compatible with Original City Select
We bought the City Select at the end of 2020, we were so excited the stroller had the option to grow with our family. Before purchasing the stroller I reached out to Customer Service to confirm that accessory seats would be available in the future, even if an additional version of the stroller was released. The representative who responded to my email assured me that any future versions of the stroller would be compatible with the original or we would be able to get accessories designed for the original, unfortunately, that is NOT the case and we cannot find a second seat for our stroller anywhere. Very disappointed at the misinformation provided by the company. The stroller itself works great, just wouldn't recommend this brand because of all the changes.
Date published: 2022-12-06
Rated 1 out of
5
by
Cmarie from
So stupid
I am SO ANNOYED that this 2nd seat is not compatible with the original city select stroller. Like many others, I invested in my city select stroller in 2020 with plans of it growing with my family. I would have NEVER bought this stroller for that amount of money if it didn’t have the option to turn into a double stroller… which is now the case. So disappointed.
Date published: 2022-11-27
Rated 1 out of
5
by
FrustratedParent9 from
Why Is This NOT Compatible?!?!
This second seat conversion kit is not compatible with my City Select stroller which I haven't even owned for a year and a half yet! This is completely ridiculous. Baby Jogger, what in the world are you doing by not having a conversion kit for the City Select (1? apparently) that I bought LAST YEAR?! I got the City Select stroller on the recommendation of a friend, but at this point majorly regret not going with a different brand. One of the selling factors was that it was a single stroller that was able to convert into a double stroller, which we knew we would need as we planned on having more than one child. What are we supposed to do now after spending hundreds of dollars on a stroller that we thought would fit our family for the long-haul, that apparently is not able to deliver on the promises it made in its advertising?
Date published: 2022-11-25
Rated 1 out of
5
by
CeCe A from
Can’t add the second seat now!?
Like several other reviews, I am extremely disappointed to find out I can no longer purchase the second seat for my now 1 year old. I purchased this stroller in 2020 right before having our first child knowing we would be trying for another baby a year later and knew this stroller would grow with our family. Needless to say, this stroller is useless to us now and I will have to look to purchase another double stroller but will do so with another manufacturer. Such a waste!
Date published: 2022-11-24
Rated 1 out of
5
by
Jazmyn from
No second seat available!
Bought this in 2020 and only was using for my one child, I was told I was able to get a second seat if I ever needed to use as a double stroller, I’m really upset they no longer have an option even available for this expensive stroller I bought as I now have a second kid.
Date published: 2022-11-24
Rated 1 out of
5
by
Cynthia R from
City Select model attachment discontinued
I had my first child in May 2021. After careful consideration, we decided to go with the Baby Jogger City Select system for our baby, mainly because of its ability to expand and add another seat if we chose to grow our family. Less than a year and a half later, I am expecting again and I am EXTREMELY disappointed to find out that the city select 2nd seat attachments have been discontinued. I understand you released the city select 2 the summer of 2021, but to go ahead and eliminate all items compatible with the city select so quickly is HORRIBLE. Do you know how many families spent SO much money on your travel systems just for them now to be useless less than a year and a half later? I am VERY hesitant to ever buy a product from you again, with the fear of it being discontinued again. Without any sort of deal for the families with a City Select model, I will forced to invest my money elsewhere.
Date published: 2022-11-21
Rated 1 out of
5
by
MAMA HAWAII from
NO SECOND SEAT FOR CITY SELECT!!!
As most parents, I TOO, have purchased a city select in the previous model. I’m LOYAL TO CITY JOGGER! INVESTING MONEY INTO THIS PRODUCT EXPECTING IT WILL GROW WITH US, This is my third CITY JOGGER stroller, starting with my first child back in 2010! Now I’m on my sixth child, AND CANNOT FIND THE SECOND SEAT FOR THE PREVIOUS MODEL OF CITY SELECT. IM SO DISAPPOINTED!!
Date published: 2022-11-18
Rated 1 out of
5
by
abutters from
Product is not compatible with previous model
We bought a City Select stroller just over 2 years ago when my wife and I were expecting our first child. The idea of buying a nice, high-end stroller that could grow with our family was worth the upfront cost. However, as I have looked further into adding a seat to our stroller I have realized this new seat is NOT compatible with the City Select. I'm torn because we love the stroller, but are so disappointed that it does not work as advertised.
Date published: 2022-11-15
Rated 1 out of
5
by
kmom from
Extremely disappointed doesn’t fit on city select
I am in the same boat as everyone else. Invested a lot of money in a city select system with my first in 2020 and now that my family has grown I can’t find the second seat that fits my stroller anywhere. The ONLY reason why I bought this stroller was so that it could expand while our family does. I have told so many expecting mom friends how much we loved our stroller and had a many purchase the system as well. I would have never recommended it if I’d known this was going to be an issue. I loved our stroller but now feel like I wasted so much money and am going to have to get an entirely new stroller system. You can bet I will not be getting another city select or baby jogger product.
Date published: 2022-11-09
Rated 1 out of
5
by
Alex2022 from
Not compatible??
Sounds like I'm in the same boat as everyone else... looking g for a second seat for the stroller I bought in 2020 - absurd that they discontinued
Date published: 2022-11-08
Rated 5 out of
5
by
CRoy from
Great quality product
Great quality, we’ve loved this stroller for 10 years. Just had to update the seat for our new baby. Love the green fabric.
Date published: 2022-11-02
Rated 1 out of
5
by
Ac04 from
Blown away
Truly cannot believe we’re unable to purchase another attachment for something we purchased less than two years ago. Basically renders our stroller useless now that our second has grown out of his infant car seat.
Date published: 2022-10-25
Rated 1 out of
5
by
krob from
No more second seat for City Select
After reading other reviews, it appears I have the dreaded answer, that the City Select 2 second seat and attachment does not work for the original City Select. I purchased my City Select in 2020 for my first child and just had my second. I purchased this stroller system to grow with my family. I came to purchase the second seat and cannot find it ANYWHERE. This is SO frustrating and disappointing as we have the whole system and 2 carseats. Customer service hasn't responded in 3 days. It looks like I will never be purchasing anything else from this company and now have to find a whole new stroller system while juggling my toddler and newborn. This such a let down.
Date published: 2022-10-19
Rated 3 out of
5
by
RachelG from
Love this stroller but need a second seat
I love this stroller I had my daughter in 2019 and we are now looking for a second seat and they don’t sell them anymore.. We’ve had to buy another double stroller that I hate because the thought of spending $800 on the new model makes me cringe. We live overseas due to being in the military and it’s very hard to get a great double stroller here. I love this product I wish I could get the second seat. This was a purchase made because it was supposed to grow with my family and now that’s impossible.
Date published: 2022-10-19
Rated 1 out of
5
by
Beachylivin from
How am I supposed to get another seat?
I spent $1k on seats and accessories for my baby jogger city select. I’ve had it for 5 years. One of my original seats is starting to break, and a replacement I bought 1.5 years ago already fell apart. I need two new seats yet I’m learning they’re no longer sold? What am I supposed to do? This is incredibly wrong. People buy strollers due to work of mouth and personal recommendations. Who will recommend a stroller that leaves you high and dry?
Date published: 2022-10-16