Limited Warranty

Baby Jogger Stroller and Baby Jogger City Home Limited Warranty

Baby Jogger, LLC (“Baby Jogger”), for its Baby Jogger strollers and joggers, car seats and carriers, the city home collection (high chair, playard, and 2-in-1 rocker & bouncer) and other Baby Jogger products, warrants to the original end user purchaser that its product, when purchased in the United States of America (“Product”), will be free from manufacturing defects for the warranty durations in the chart below from the date of purchase or delivery (whichever occurs later) when put to normal household use and cared for according to Baby Jogger’s instructions:

Product Part / Category	Limited Warranty Period (from date of purchase or delivery)
Stroller Frames (Excluding Wheels)	Lifetime – as long as you own the Product
Textile or soft side materials	1 year
Car Seats & Car Seat Bases	1 year
Frame for Baby Jogger City Home	Lifetime – as long as you own the Product
Stroller wheels	1 year
Prams	1 year
Babby Jogger Accessories (including, but not limited to, glider boards, car seat adapters, parent consoles, wheel replacements)	1 year

Because Baby Jogger cannot control the quality of products sold by unauthorized sellers, this limited warranty applies only to Products that were purchased from Baby Jogger or a Baby Jogger authorized seller in the United States, unless otherwise prohibited by law. Baby Jogger reserves the right to reject warranty claims for products purchased from unauthorized sellers, including unauthorized Internet sites. This authorized seller limitation does not extend to Baby Jogger car seats and carriers.

For all Baby Jogger Products, this limited warranty does not cover:

Misuse (including commercial use), abuse, or improper maintenance
Damage caused by improper installation, improper maintenance, alteration to the Product, or the misuse or abuse of accessories
Damage caused by corrosion, mold, rust, sun intensity, sweat, detergents, sunscreen, damp or improper storage or frequent washing
Normal wear and tear
Damage caused by repairs or modifications carried out by a third party
Product is purchased used, second hand, or is otherwise not new
Product is damaged as a result of an accident, airline, or freight damage

Warranty Claim Process:

Purchasers of Products who wish to make a warranty claim based upon an alleged Product defect should contact Baby Jogger by calling 1-800-241-1848, Monday through Friday, 9:00 a.m. to 5:00 p.m. EST or use the Contact Us form. Please have your item number, serial number, manufacturer date stamp, proof of purchase, and photographs of the Product on hand to expedite the process. You will be required to provide proof of purchase demonstrating when and where you purchased your Product and provide photographs of your Product.

Remedies Under This Limited Warranty:

Baby Jogger will replace, free of charge, your Product or any component of your Product found to be defective during the applicable warranty period. Replacement will be made with a new Product or a new component at no cost. If the Product is no longer available, replacement may be made with a similar Product of equal or greater value.

Disclaimers:

There are no warranties that extend beyond those stated herein. ANY IMPLIED WARRANTIES THAT MAY BE APPLICABLE TO PRODUCTS, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE DURATION OF THIS LIMITED WARRANTY. Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
UNDER NO CIRCUMSTANCES SHALL BABY JOGGER BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES BASED UPON BREACH OF THIS LIMITED WARRANTY, BREACH OF CONTRACT, OR STRICT LIABILITY. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
This limited warranty gives you specific legal rights, and you may also have other rights which vary from State to State.

Purchasing from Authorized Sellers:

If you have questions about whether a seller is authorized, contact us via the Contact Us form or by calling 1-800-241-1848, Monday through Friday, 9:00 a.m. to 5:00 p.m. EST

Requesting a Copy of This Limited Warranty:

If you would like a physical copy of this Limited Warranty, feel free to print this webpage, contact us via the Contact Us form, or call us at 1-800-345-4109, and we would be happy to send a copy to you. Please note that the information you share with us here is for internal use ONLY and is not sold or distributed outside Graco. Click here for detailed information on our privacy policy.

Please note that while the limited warranty may not be honored, replacement parts can be purchased for repair.

This limited warranty supersedes any warranty statements that may be printed in Product manuals or Product packaging.

Updated: June 1, 2024